Sheila Heen is a Co-Founder of Triad Consulting Group, the Thaddeus R. Beal Professor of Practice at Harvard Law School, and a Deputy Director of the Harvard Negotiation Project. She is co-author of two New York Times bestsellers, Difficult Conversations and Thanks for the Feedback. 

For nearly three decades, she has translated cutting-edge negotiation and communication research into practical tools that help leaders build more effective, interaction-ready organizations. 

A globally sought-after thought leader and keynote speaker, Sheila’s insights have been featured everywhere from Oprah, NPR, and The Tim Ferriss Show to Google, Microsoft, and the Smithsonian. She has written for the Harvard Business Review and for the New York Times as a guest expert.

Sheila holds a BA from Occidental College and a JD from Harvard Law School. She is schooled in negotiation daily by her three children.